Privacy Policy

Privacy Policy

Introduction

Welcome to https://mission-natural-tortilla-chips.chicagotortillachips.com (hereafter referred to as “Mission Natural Tortilla Chips,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://mission-natural-tortilla-chips.chicagotortillachips.com.
  2. Any mobile applications or software we offer.
  3. Online services and products provided by Mission Natural Tortilla Chips.
  4. Interactions between users and our team via emails, calls, or text messages.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up for an account and use our applications or services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account creation and management, such as usernames, passwords, and email addresses.
  2. Payment Information: Credit card numbers, billing addresses, and payment history required for processing transactions.
  3. Financial Information: Banking details and financial records, if you choose to link them to your account for faster payments.
  4. Purchase Information: Details of your orders, including products purchased, quantities, and order dates.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs, which may be used for tracking purposes.
  6. Location Data: Geographic coordinates and location-based services data that helps us provide location-specific services.
  7. Feedback: Comments, reviews, and ratings you submit to us, along with any associated personal details.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  9. Product Information: Preferences, customization choices, and product interactions that help personalize your experience.

We collect this data through various methods: user input forms, online interactions, browser cookies, pixel tags, and automated technologies like analytics tools. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website, such as allowing you to navigate through pages.
  2. Preference Cookies: They remember your preferences, like language settings or display options.
  3. Analytics Cookies: Used by analytics service providers to collect data about how visitors use our site, helping us improve its performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the purpose for data collection is fulfilled, we securely delete or anonymize the information. Our retention periods vary based on the type of data and legal requirements.

Security Measures

Mission Natural Tortilla Chips implements robust security measures to protect your personal data from unauthorized access, use, or disclosure:

  1. We utilize encryption for secure data transmission and storage.
  2. Our third-party service providers are required to maintain strict confidentiality and follow our security standards.
  3. Regular security audits and updates are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  4. Restriction: The right to restrict the processing of your data in specific situations.
  5. Data Portability: The right to receive a copy of your personal data in a structured format and transfer it to another controller.
  6. Objection: The right to object to the processing of your data for certain purposes, including direct marketing.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Appeals/Complaints: You can file a complaint with a data privacy regulatory authority if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Protection Officer at the address provided below or via email at [email protected]. We will respond to your request as soon as possible and within the legally required timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices:

  • Email: [email protected]
  • Address: Mission Natural Tortilla Chips, Data Protection Team, [Street Address], [City, State, ZIP Code]